Start free. Add more conversations, actions, channels and integrations as you grow. Every paid plan includes policy controls and governed actions.
Try Cevanos on your site and test real customer questions.
Free forever
Get startedIncludes
For small teams automating support across their first channels.
Billed annually
Start free trialEverything in Free, plus
For growing teams using AI across support, tools, voice and workflows.
Billed annually
Start free trialEverything in Hobby, plus
For high-volume CX teams that need deeper controls, analytics and approvals.
Billed annually
Start free trialEverything in Standard, plus
For larger organizations that need custom limits, security controls and dedicated support.
Custom agreement
Contact salesEverything in Pro, plus
Pricing excludes third-party telephony and carrier charges where applicable.
When your resolution credits fall below the threshold you set, Cevanos automatically adds credits that do not expire, helping keep customer service uninterrupted.
$35per 1,000 resolution credits
Get add-onAdd additional AI agents to your workspace without moving to a higher plan.
$20per AI agent / month
Get add-onRemove Cevanos branding from your deployed customer-facing agents.
$79per month
Get add-onUsage, integrations and channels scale with the plan. Policy governance and release management are built into every paid Cevanos plan.
| Features | Free$0free forever | Hobby$29per month, billed annually | StandardPopular$104per month, billed annually | Pro$337per month, billed annually |
|---|---|---|---|---|
| Configuration | ||||
| Resolution credits | 100 | 1,000 | 4,500 | 18,000 |
| Test credits / month | Not included | 200 | 500 | 1,000 |
| Agents | 1 | 1 | 1 | 1 |
| AI Actions per agent | 0 | 5 | 9 | 13 |
| Workspace seats | 1 | 2 | 4 | 6 |
| Attachments and file replies | Not included | Included | Included | Included |
| Personalization | Not included | Not included | Included | Included |
| Governance & policies | ||||
| Policy engine | Not included | Included | Included | Included |
| Active policies | 0 | 1 | 4 | 12 |
| Action authority limits | Not included | Included | Included | Included |
| Pre-action state validation | Not included | Included | Included | Included |
| Action / decision audit trail | Not included | Included | Included | Included |
| Policy simulation & testing | Not included | Not included | Included | Included |
| Human approval queues | Not included | Not included | Included | Included |
| Exception mining / governance insights | Not included | Not included | Not included | Included |
| Release management | ||||
| Managed releases / month | 0 | 1 | 2 | 4 |
| Version history | Not included | Included | Included | Included |
| Rollback to previous release | Not included | Included | Included | Included |
| Release approvals | Not included | Not included | Not included | Included |
| Voice | ||||
| Voice AI | Not included | Not included | Included | Included |
| Telephony | Not included | Not included | Included | Included |
| Concurrent calls | Not included | Not included | 10 | 20 |
| Training & knowledge | ||||
| Website, page and file sources | Included | Included | Included | Included |
| Automatic source resync | Not included | Not included | Included | Included |
| Knowledge gap / source suggestions | Not included | Not included | Not included | Included |
| Past support tickets as a source | Not included | Not included | Not included | Included |
| Analytics | ||||
| Conversation history | Included | Included | Included | Included |
| Basic analytics | Not included | Included | Included | Included |
| Advanced analytics | Not included | Not included | Not included | Included |
| Integrations & API | ||||
| Included | Included | Included | Included |
| Not included | Included | Included | Included |
| Not included | Included | Included | Included |
| Not included | Included | Included | Included | |
| Not included | Included | Included | Included |
| Not included | Included | Included | Included | |
| Not included | Included | Included | Included |
| API access & webhooks | Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Not included | Not included | Included | Included |
| Models | ||||
| Standard models | Included | Included | Included | Included |
| Advanced model access | Not included | Included | Included | Included |
| Model selection by agent/workflow | Not included | Not included | Included | Included |
Enterprise adds higher limits, flexible billing, custom roles and permissions, SSO, white-labeling, audit logs, priority support, a success manager, SLAs and regulated-data support.
Every paid plan can put deterministic limits around what an AI agent may do. Higher plans add more policies, release capacity, approval workflows and governance depth.
Gate actions with deterministic business rules.
Control which tools and actions an agent may use.
Version, publish and roll back agent changes.
Trace governed actions and the checks behind them.
Build your first agent, then explore the controls and testing tools as your needs grow.
